Cancellation & Refund Policy

At Comrades Mart, we strive to ensure customer satisfaction. If you are not entirely happy with your purchase, we’re here to help.

1. Order Cancellation

• You may cancel your order within 24 hours of placement, provided it has not been shipped.

• To request a cancellation, contact us at [Customer Support Email/Phone] or through your account dashboard.

• If the order has already been processed or shipped, cancellation may not be possible, and standard return policies will apply.

2. Refund Eligibility

We offer refunds or exchanges under the following conditions:
✅ Defective/Damaged Products – If your item arrives damaged or faulty, notify us within 7 days of delivery.
✅ Wrong Item Received – If you receive an incorrect product, report it within 3 days.
✅ Non-Delivery – If your order does not arrive within the promised timeframe, contact us for resolution.

❌ Refunds may not be granted for:

• Change of mind (unless covered under return policy).

• Products damaged due to misuse.

• Perishable or personalized items (unless defective).

3. Return Process

• Contact our support team for a Return Authorization (RA) before sending any items back.

• Items must be unused, in original packaging, and include proof of purchase.

• Return shipping costs may be the customer’s responsibility unless the return is due to our error.

4. Refund Processing

• Approved refunds will be processed within 5–10 business days, depending on your payment method.

• Refunds will be issued to the original payment method unless otherwise agreed.

5. Contact Us

For any cancellation or refund inquiries, reach out to:
📧 Email: trpbuzz99@gmail.com
📞 Phone: +917026271288
📍 Address: #55 Balaji Layout 2nd Cross Babusapalya 560043